The two calls we get most

Red wine on a pale carpet, and a rental that still smells of the last tenant's cats. Here is exactly what we do about each, the same way every time.

Carpet Steam Cleaning

Red wine on a light-coloured carpet

Fresh wand strokes appearing on a cream carpet mid-clean

What we walk into

A spill on a pale carpet that somebody has already worked on with a store-bought spotter. That second part is usually the problem: most of those products leave a residue behind, and some of them set the tannins for good.

What we do

An oxidising pre-treatment to break the tannins down, then the truck-mounted rig flushes the area and pulls it straight back out. Twice if the spot needs it. Then we groom the pile so it dries the same direction as the rest of the room.

What you get

On most wine spills the colour comes out and the spot dries without a ring or a change in texture. A spill that has been scrubbed hard enough to distort the pile is a different conversation, and we will tell you that before we start rather than after.

Wine is one of the spills that usually comes out. Don't rub it, and don't buy a spotter — just call.
Pet Stain & Odor Removal

A rental turnover that smells of the last tenant's pets

A rental living room with freshly cleaned carpet

What we walk into

An empty unit that smells the moment the door opens, and a landlord holding a re-carpeting quote and a vacancy. The smell is rarely where the stain looks like it is — urine spreads through the pad and wicks back up.

What we do

Find every affected spot first, because treating what you can see misses most of it. Each one gets an enzyme solution that digests the uric-acid crystals at the source, then the whole floor is deep cleaned and deodorised.

What you get

In most units the carpet stays and the smell doesn't come back on the first humid day. Where it soaked through to the subfloor, sometimes the pad has to come up — we would rather find that on day one than have you pay us twice.

Cleaning a unit costs a fraction of re-carpeting it, and it doesn't cost you weeks of vacancy.

Want to see an actual before and after?

There's a real one on the home page — same room, same day, a rental we turned around. Drag the handle and see for yourself. We photograph jobs as we go, and the good ones end up here.

See the before and after

If it's in a home or an apartment, we clean it.

Whole houses, apartment and rental turnovers, tile & grout, furniture and upholstery — same truck, same care. Don't see your exact job here? Call — the answer is usually yes.

Whole homes Apartments & rentals Tile & grout Furniture & upholstery

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